Made for parks with owners.
For holiday and leisure park operators with owner-occupied caravans and lodges, currently running on legacy park software, CRM add-ons and spreadsheets.
See the whole park on one map
Every plot on your own site plan, coloured by what matters right now. Switch layer and the map, the list and the counts change with it.
- Layers for plot status, jobs, money, sales, compliance and ownership changes
- Tap the key to filter, for example only plots with gas due
- Search by plot, street or owner, and open any plot from the map
- Map or list view of the same plots


Every enquiry, from first contact to handover
One board for caravan and lodge sales. Each enquiry carries what the buyer wants, who owns it and how long it has sat in its stage.
- Stages from new enquiry and park visit through to ready to proceed
- Overdue follow-ups flagged on the card
- Your real stock list and the plots that are available
- Quotes, purchase agreements, part-exchange and private sales in the same record
Jobs from request to paid invoice
Owners report a problem from the portal and it becomes a job. ParkPal tracks it through scheduling, parts and the work itself, then bills the plot account.
- Assign and reschedule, and the owner is told on their conversation thread
- Tasks record before and after photos, observations and who attended
- Parts and materials ordered against the job
- Chargeable work invoiced to the plot account and paid through the portal


Annual paperwork, collected and approved in the system
Each year owners upload their proofs from the portal. The park reviews them in one approvals queue, and ParkPal chases whatever is missing or expiring.
- Annual proofs, insurance, fobs, change of details, garden developments, private sales and ownership changes in one queue
- Approve, ask for more, or reject with a reason the owner sees straight away
- Owners resubmit from their to-do list
- Reminders before insurance and safety tests expire
Owners run their park life from their phone.
The owner portal puts everything about their caravan or lodge in their hands: what they owe, what they need to do, and every service the park offers. Fewer calls to the office, and nothing lost in email.


Pay site fees and invoices
See the balance and pay what is dueRequest work and message the park
After-sales requests with a conversation threadAnnual proofs and insurance
Upload documents, resubmit if rejectedOrder gas and submit meter readings
Readings with a photo, gas before the daily cut-offSafety tests
Gas and electric test datesAgreements and paperwork
Signed history and signatures neededAccess pass and fobs
Country Club QR code, fob holders and requestsHoliday registrations
Register guests and carsGarden plot development
What owners can do, and requests to the parkSelling or leaving
Private sale, sell to the park or change ownershipPark notices
Water off, events and announcements
Why parks choose ParkPal
- Replace legacy park software and duplicate ledgers
- Give owners self-service instead of phone calls and messages
- Keep compliance records audit-ready
- Built on Zoho, with accounts in your own Zoho Books
Add-ons
Financial Reporting
Consolidation, budgets and management reporting across your companies.
Cashflow Forecasting
A forward view of cash from site fees, sales and what's already due out.
See ParkPal on your park.
Tell us about your park and we'll walk you through ParkPal with your plots, fees and owners in mind.